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360° Support

With us, your equipment are good in hand.

At Firesafer, we do our best to save time for our customers.

Whenever you need help, we are here to support and help you!

How can firesafer’s complete service maximize your business profits?

Let’s find out !

marketing discussion

Pre-sales Service

Complete Marketing Discussion

Free consultation and market analysis :

You are available to get free consultation and fire fighting market analysis that helps you start your business faster and more convenient with using Firesafer's machine to achieve a high-profit return.

Customized machine solutions :

Firesafer provide a complete customized service for machine to meet various needs.

Technical support :

Each Firesafer's refilling machine provides lifetime technical support with a professional technical team of more than five people.

Business cooperation :

If you need a more diverse range of services and cooperation solutions, come visit our office and factory.

After-sales Service

Complete Service For Your Mahcine

training

Training For Installation And Operation Correctly

Whether your business is in Europe, North America, the Middle East, Southeast Asia or Africa, our experts are ready to provide technical support services via video call or on-site assistance. Services include.

Technical Support

To handling of potential problems and ensure optimal operation, we offer the training resources you need for the installation and operation of your filling machine.

technical support
spare parts available​

Spare Parts Available

In order to ensure that your machinery maintains constant and stable performance, we provide spare parts packages to avoid unstable production capacity.

 

Firesafer is committed to providing our customers with spare parts kits to reduce your downtime due to parts failure.

 

For major failures, parts will be dispatched urgently within 48 hours to ensure that the equipment returns to normal operation as soon as possible.

Accessory Solution for Your Business

Firesafer’s manufacturing facility is equipped with state-of-the-art machinery and R&D facilities. Manufactured and outsourced are extinguisher cylinder, valves, long siphons, nozzles, fluorescent rings and other firefighting equipment, as well as many custom-designed accessories.

fire material

Want to customize a Machine solution?

Ask For A Quick Quote

We will contact you within 1 hours, please pay attention to the email with the suffix “@firesafer.com”.